Good Faith Estimate

A close-up of brown eyes looking away from the camera

Under Federal Law, healthcare providers are required to provide you with a Good Faith Estimate that summarizes the full anticipated cost of your medical care if you do not have medical insurance or choose not to utilize it for any reason.

  • You have the right to receive a Good Faith Estimate of the amount you will be billed for scheduled or non-emergency items or services. This includes the costs of items and services anticipated to be provided during the visit, such as medical tests, hospital fees, or prescription drugs.
  • You are entitled to receive your Good Faith Estimate in writing at least 1 business day before your medical care. In the event that the service is emergent or additional testing is performed during your visit, you will receive a Good Faith Estimate at the time of care.
  • You can also request a Good Faith Estimate from your healthcare provider before you schedule a service. This estimate will be based on the information available at the time of scheduling. Please be advised that the exact cost of care cannot be determined until the evaluation takes place as the physician may recommend or require additional services. 
  • Whether or not you have insurance, if you receive a bill that is at least $400 more than the Good Faith Estimate provided for your treatment, you are able to dispute the bill under the new patient-provider dispute resolution.
  • Please save a copy or picture of your Good Faith Estimate. 

For additional questions or concerns regarding your rights under the No Surprises Act, please visit  

Changes Coming to Our Nocatee Location – Optical Shop Closure

Dear Patients,

Starting October 1st, 2023, we are discontinuing the sale of eyeglass frames at our Nocatee location. Please note that all other services will continue to be available at this location. Our dedicated team of eye care providers and staff are committed to providing you with the highest level of care for your eye health and ensuring you receive the necessary treatments and examinations.

We apologize for any inconvenience and greatly appreciate your understanding. If you have any questions or concerns, please don’t hesitate to contact our customer service team who will gladly assist you.

Thank you for your continued trust and support. We look forward to serving you with our comprehensive eye care services at our Nocatee clinic location.

Please call our location if you have questions (904) 249-3937 – we’ll be happy to assist.